We utilise a national network of approved, fully-vetted service providers, which means we are positioned to provide full UK coverage with industry-leading response times. We have over 750 vehicles across the UK on call for all aspects of our service offering including emergency response services, mobile patrols, and keyholding. Our employees are all carefully chosen, trained in the protection of the public, vetted and screened. We embrace the industry regulations and accreditations and strive continuously to improve our service delivery.

Keyholding:
By safeguarding a set of keys to your property, we are on-call for any emergency services that you require 24 hours a day, whether that’s responding to an alarm activation, letting in the builders or patrolling the property.

Keys are stored, unmarked, at your local key vault or mobile unit, in accordance with regulatory standards, so we can provide alarm response, lost key services and access to approved contractors, all completely safely and with no disruption to your life.

Response to a call:
We respond efficiently to emergency calls 24 hours a day, remotely establishing whether the system has been activated in error and attending the site if needed. You will not charged if you notify us immediately for false activations.

Mobile Patrols:
The Security Network can provide patrols of a property, at random or pre-arranged times, to act as a visible deterrent to any would-be troublemakers. Such patrols can be site specific, or we can also provide a local security presence to cover a number of properties and streets.

The Services we can provide:
• Keyholding
• Emergency Response
• Locks & Unlocks
• Lost Keys
• House & vacant property checks

Dedicated to Quality
The relevant British Standards provide us with clear guidelines to ensure we make reliable Emergency Response to your System.

Cymru Fire & Security take responsibility ensure every call has a rapid response, every patrol is on time and your keys are held securely.